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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Escobar

November 25, 2025

5  out of  5
rating by Samantha Escobar
"I had a great experience over the phone with Kisha White, I was looking to get renters insurance and she made the process efficient and quick!"
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VRA NC

November 24, 2025

5  out of  5
rating by VRA NC
"Kaleigh was very professional in introducing the concepts of being a new customer, and specifics related to claims etc, and new products offerings!"
We responded:
"Thank you so much for your kind words! We’re glad to hear you appreciated our professional approach and straightforward quotes. We look forward to assisting you again in the future! ~Charlotte Weaver"
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Lettie Greene

November 21, 2025

5  out of  5
rating by Lettie Greene
"Kaleigh was quick to respond and help me with my account. Very professional"
We responded:
"Hi Lettie! Thank you for your kind words! We're glad to hear that Kaleigh was professional and quick to respond. We appreciate your business! ~Charlotte Weaver"
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David Mangum

November 17, 2025

5  out of  5
rating by David Mangum
"Getting auto insurance is a hassle, but not at State Farm. Kisha White at Charlotte Weaver State Farm was great. They made it so easy to switch to State Farm. This might sound like a commercial, but they really did save me ,$85 per month for cover on my 2 vechiles. I would HIGHLY recommend them for your insurance needs."
We responded:
"Hi David! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! ~Charlotte Weaver"
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Carol Farmer

November 3, 2025

5  out of  5
rating by Carol Farmer
"Kisha White was great. She was clear with information and crunching the numbers, and she was friendly."
We responded:
"Hi Carol! Thank you so much for your kind words! We're thrilled to hear that Kisha provided clear information and was friendly throughout your experience. We appreciate your feedback and look forward to assisting you again in the future! ~Charlotte Weaver"
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J.J. Malloy

November 3, 2025

5  out of  5
rating by J.J. Malloy
"Kaleigh Hellman did my onboarding, and she was absolutely incredible! I thought I was good before, but she was able to make it even better than. I could have imagined. She answered all of my questions and got me in an even better position than before. She was beyond helpful, and I truly felt that she cared about helping me as best as she could, and I would recommend her 100000 times over!"
We responded:
"Hi John, Thank you for your kind words! We're delighted that Kisha White was able to answer all your questions and provide exactly what you needed. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you. If you ever need assistance again, don’t hesitate to reach out! ~Charlotte Weaver"
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Keely Kelly

October 27, 2025

5  out of  5
rating by Keely Kelly
"Kaleigh is always so helpful and quick to respond! We appreciate your excellent customer service:)"
We responded:
"Hi Keely! Thank you for your wonderful feedback! We're glad to hear that Kaleigh has been helpful and responsive. We truly appreciate your kind words and are here to provide excellent service whenever you need it! ~Charlotte Weaver"
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Carlos

October 24, 2025

5  out of  5
rating by Carlos
"Moved from another state. Continue to have car insurance with State Farm. Found Charlotte Weaver’s agency. The staff was wonderful and helpful to transfer our policy to NC. Kaleigh was very helpful, professional, and quick in providing us with a policy that net our expectations. We definitely recommend Charlotte Weaver’s agency for insurance needs."
We responded:
"Hi Carlos! Thank you so much for your kind words and for choosing Charlotte Weaver’s agency for your insurance needs! We’re thrilled to hear that Kaleigh and the team provided you with professional and efficient service during your policy transfer. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any assistance in the future! ~Charlotte Weaver"
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Elizabeth Murphy

October 22, 2025

5  out of  5
rating by Elizabeth Murphy
"Kaleigh is always very friendly and prompt with my requests that come at her out of the blue. She fixes problems quickly. I appreciate doing everything through email!"
We responded:
"Hi Elizabeth! Thank you so much for your kind words! We're thrilled to hear that Kaleigh is consistently friendly, prompt, and efficient in handling your requests. We’re glad that our email communication works well for you. Your feedback means a lot to us! ~Charlotte Weaver"
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Lina Lin

October 22, 2025

5  out of  5
rating by Lina Lin
"Kaleigh was amazing to work with! She made everything super easy and communicated clearly through email. The whole process was smooth and convenient — I really appreciate her quick responses and helpful attitude."
We responded:
"Hi Lina! Thank you for your wonderful feedback! We're so glad to hear that Kaleigh provided clear communication and made the entire process smooth and convenient for you. Your appreciation means a lot to us, and we'll be sure to pass along your kind words to her. If you ever need assistance in the future, we're here to help! ~Charlotte Weaver"
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Jc bailbond

October 21, 2025

5  out of  5
rating by Jc bailbond
"I’ve had a good experience with State Farm so far. Setting up my [auto/home/life/etc.] insurance was easy, and their customer service representative who is Kaleigh has been responsive and helpful. Rates are reasonable, and the coverage meets my needs. I’d recommend them to others looking for reliable insurance."
We responded:
"Hi JC! Thank you so much for your kind words and positive feedback! We're thrilled to hear that setting up your insurance was easy and that Kaleigh provided responsive and helpful service. We appreciate your recommendation and look forward to continuing to meet your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out! ~Charlotte Weaver"
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nluvwitmaxwell

October 21, 2025

2  out of  5
rating by nluvwitmaxwell
"This Office insisted that my insurance was a month behind and I told them and show them on my bank statement that I have paid every month and have not missed a payment. They still insist that I was a month behind. The proof was there and it was shown to them So so I will not be continuing my services with them. I also looked at State Farm review and this is not an isolated occurrence buyer beware. My premium also increased after the first six months. I had no tickets or accidents."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced regarding your insurance payments and premium increase. We strive to provide clear communication and accurate information, and we regret that this was not your experience. Please know that we take your concerns seriously and would appreciate the opportunity to review your account in detail to resolve any discrepancies. If you’re open to discussing this further, please contact our office directly so we can assist you. Your satisfaction is important to us. 919-544-4444 ~Charlotte Weaver"
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Mike Keyes

October 20, 2025

5  out of  5
rating by Mike Keyes
"I've been with Charlotte Weaver and her agency for a while now, and have been very pleased with their service. So much so that when my children became adults they signed up with her as well. More recently, Kaleigh Hellman reached out to suggest some changes to my auto policy to save me some money, certainly without me asking about those changes. I truly appreciate her proactive approach and offering me alternatives, as well as very quickly and accurately answering all my questions. I will recommend Kaleigh and Charlotte to any/everyone!"
We responded:
"Hi Mike! Thank you so much for your wonderful review! We're delighted to hear that you and your family have had such a positive experience with my office. It's great to know that Kaleigh’s proactive approach and dedication to finding the best options for you made a difference. We truly appreciate your trust, and your recommendation means a lot to us. Please don’t hesitate to reach out if you need anything else in the future! ~Charlotte Weaver"
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Larry Cook

October 20, 2025

5  out of  5
rating by Larry Cook
"Kaleigh seamlessly helped me remove my old car from a policy and add my new purchase. I receive my temporary ID in just minutes. Fast and friendly service. Always great working with Charlotte and team."
We responded:
"Hi Larry! Thank you so much for your kind words! We're thrilled to hear that Kaleigh and the Charlotte team provided fast and friendly service to make your policy update smooth and hassle-free. We appreciate your continued trust and look forward to assisting you again in the future! ~Charlotte Weaver "
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Kevin Shen

October 17, 2025

5  out of  5
rating by Kevin Shen
"I had an excellent experience working with Kisha on my homeowners and auto insurance. She was responsive and efficient. She helped me optimize coverage while keeping the premiums competitive. Highly recommend Kisha for anyone looking for a knowledgeable and trustworthy State Farm agent!"
We responded:
"Hi Kevin, Thank you for sharing your positive experience! We're glad Kisha was able to assist you efficiently and help optimize your homeowners and auto insurance coverage. Your recommendation is greatly appreciated, and we're here to support you anytime you need. ~Charlotte Weaver"
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J S

October 14, 2025

5  out of  5
rating by J S
"I've been with Charlotte's office since before she took over (many, many years), and she is always awesome to work with. I have many policies through them. Very knowledgeable and helpful with everything. Most recently, Kisha helped me and provided with excellent service, as well."
We responded:
"Hi John! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Charlotte Weaver"
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Michael Anderson

October 13, 2025

5  out of  5
rating by Michael Anderson
"I spoke with Kayleigh and she was super helpful."
We responded:
"Hi Michael! Thank you for your 5 Star review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Charlotte Weaver"
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Vicki Heath

October 13, 2025

5  out of  5
rating by Vicki Heath
"Kaleigh is always a pleasure to work with. She is professional and courteous, which makes me feel comfortable with and trusting of her service."
We responded:
"Hi Vicki! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Charlotte Weaver"
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Brian Nowell

October 13, 2025

5  out of  5
rating by Brian Nowell
"Very professional experience with Kaleigh hellman , she was on point , very helpful, made the process fast and enjoyable."
We responded:
"Hi Brian! Thank you so much for your kind words! We're thrilled to hear that Kaleigh Hellman provided you with a professional, efficient, and enjoyable experience. We appreciate your feedback and look forward to assisting you again in the future! ~Charlotte Weaver"
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Joshua Nelson

October 13, 2025

5  out of  5
rating by Joshua Nelson
"Very helpful and informative staff. Kaleigh informed me of many services they provide that I was unaware of!"
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Polly Russell

October 13, 2025

5  out of  5
rating by Polly Russell
"I recently worked with Kaleigh updating my car insurance policy (adding / removing vehicles). She was very attentive in guiding me through the process. Always patient and very informative. What an amazing professional, hassle free experience. Thanks, Kaleigh, for all of your help!!!"
We responded:
"Hi Polly! We appreciate your review! We're thrilled to hear that Kaleigh provided you with attentive, patient, and informative service throughout the process. We'll be sure to pass along your compliments to her. If you need any further assistance with your insurance, please don't hesitate to reach out. Thanks again for choosing us! ~Charlotte Weaver"
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Anthony J. Mirando

October 12, 2025

5  out of  5
rating by Anthony J. Mirando
"Very appreciative of Kaleigh's assistance in getting my insurance updated."
We responded:
"Hi Anthony! We're happy to hear that Kaleigh was able to assist you with updating your insurance. If you need any further help, please don't hesitate to reach out! ~Charlotte Weaver "
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Adjua Ellison

October 8, 2025

5  out of  5
rating by Adjua Ellison
"⭐️⭐️⭐️⭐️⭐️ The team at this State Farm location: Kaleigh H., Keisha, and Charlotte, delivers exceptional customer service every time. They are responsive, knowledgeable, and consistently go above and beyond to meet their clients’ needs. Kaleigh stands out for her professionalism and personal attention to detail. Highly recommend this outstanding team!"
We responded:
"Hi Adjua! Thank you for your wonderful review! We’re delighted to hear that Kaleigh, Keisha, and Charlotte consistently provide exceptional service and go above and beyond for you. Your recognition of Kaleigh’s professionalism and attention to detail means a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you! ~Charlotte Weaver"
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Kelly Paris

October 8, 2025

5  out of  5
rating by Kelly Paris
"My daughter is moving to Charlotte, and I was referred to this office by Anthony Sacco ( Thank You ) I would like to say that Kisha White was AMAZING -- se made the whole process of getting renters insurance seamless -- she was quick and efficient. So friendly and just a pleasure to work with --I can't thankyou enough for making this easy for me & my daughter. Just a small update — I’ve contacted this office several times now and everyone has been OUTSTANDING . We live in a world where we tend to only state the negatives and I want to highlight a positive . Everyone has been kind and polite and so very helpful ! Thank you to everyone in this Anette Garm office"
We responded:
"Hi Kelly! Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Kisha provided you with an amazing experience while assisting you with getting renters insurance. We will make sure to pass along your kind words to her. At our office, we strive to make the process as seamless as possible, and we are delighted to know that we succeeded in doing so for you and your daughter. We greatly appreciate your trust in us and are glad that we could make it easy for you. If you have any further questions or need any additional assistance, please do not hesitate to reach out. We are here to help and look forward to serving you and your daughter in the future. ~Charlotte Weaver"
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deepanker vardelli

October 7, 2025

5  out of  5
rating by deepanker vardelli
"I had a great experience working with Kaleigh ,She was very friendly, patient, and took the time to walk me through all my options. With her help, I was able to get a really good rate on my auto insurance. The process was smooth and stress-free, and I truly appreciate all her support. I highly recommend Kaleigh if you’re looking for someone who genuinely cares and goes the extra mile!"
We responded:
"Hi Deepanker! Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kaleigh provided you with friendly, patient, and attentive service, and that she helped you find a great rate on your auto insurance. Your recommendation means a lot to us, and we're glad the process was smooth and stress-free for you. If you ever need assistance in the future, please don't hesitate to reach out! ~Charlotte Weaver"