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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nisha Nair

Nisha Nair

April 17, 2026

5  out of  5
rating by Nisha Nair
"I had an absolutely wonderful experience working with Kisha White, at State Farm Insurance. I got my home, auto and umbrella policy with her. Kisha has been very patient and diligent with explaining everything and answering all my questions throughout the process. Overall had a great experience."
We responded:
"Hi Nisha! Thank you so much for your kind words! We're thrilled to hear that Kisha provided you with excellent service and made the process smooth and clear. We're glad you chose us for your home, auto, and umbrella policies, and we look forward to continuing to serve you in the future! ~Charlotte Weaver"
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Anthony Ricca

April 16, 2026

5  out of  5
rating by Anthony Ricca
"Account Representative Kisha White was extremely courteous and helpful as it related to the sorts of coverage that I was seeking. Kisha provided detailed responses to my inquiries and valued me as a customer. I highly recommend State Farm and her work!"
We responded:
"Hi Anthony! Thank you for your kind words and recommendation! We're so pleased to hear that Kisha White provided courteous, helpful, and detailed support while assisting you with your coverage needs. Your satisfaction means a lot to us, and we'll be sure to share your feedback with Kisha. Please don't hesitate to reach out if you need anything else! ~Charlotte Weaver"
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David Vandenbout

April 15, 2026

5  out of  5
rating by David Vandenbout
"Ryan was quickly responsive to questions and policy changes/alternatives. It was as good as handling insurance matters can be."
We responded:
"Hi David! Thank you for your feedback! We're glad to hear that Ryan was quick to respond and helpful with your policy questions and changes. We strive to make insurance matters as smooth as possible, and your comments are greatly appreciated. Please let us know if you need any further assistance! ~Charlotte Weaver"
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James Tcheng

April 15, 2026

5  out of  5
rating by James Tcheng
"Charlotte Weaver - State Farm is top notch. The team has consistently worked to make sure that we have the right coverage for our situation. Highly recommend Kaleigh - fantastic to work with and great communication skills."
We responded:
"Hi James! Thank you so much for your wonderful review! We're delighted to hear that our team have been able to provide the right coverage for your needs. Kaleigh will be thrilled to know her communication and support made a positive impact. We truly appreciate your recommendation and look forward to continuing to assist you! ~Charlotte Weaver"
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James Broadnax

April 15, 2026

5  out of  5
rating by James Broadnax
"Kisha did a great job helping me with renters insurance"
We responded:
"Hi James! Thank you for your feedback! We're glad to hear that Kisha was able to assist you effectively with your renters insurance. We appreciate your support and are here if you need any further assistance! ~Charlotte Weaver"
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Stephanie Johnson

April 15, 2026

5  out of  5
rating by Stephanie Johnson
"Kaleigh assisted me with my services and she was very diligent when answering all of my questions and follows up on all requests."
We responded:
"Hi Stephanie! Thank you so much for your kind words! We're thrilled to hear that Kaleigh provided diligent and thorough assistance throughout your experience. We'll be sure to pass along your compliments to her. If you need any further help, please don't hesitate to reach out! ~Charlotte Weaver"
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Brooke Horist

April 14, 2026

5  out of  5
rating by Brooke Horist
"Kaleigh has been so amazing and helpful! I couldn’t ask for a better experience."
We responded:
"Hi Brooke! Thank you so much for your kind words! We're thrilled to hear that Kaleigh provided you with an amazing and helpful experience. We appreciate your support and look forward to serving you again! ~Charlotte Weaver"
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Janet Miller

April 7, 2026

5  out of  5
rating by Janet Miller
"Ryan Weaver suggested a meeting to review our current auto and home owners insurance. He was very knowledgeable and explained each option and recommended a few minor changes which would improve our coverage! We were very pleased with our meeting and would highly recommend Ryan for your insurance needs! J.W. Miller"
We responded:
"Hi Janet! Thank you so much for your kind words and recommendation! We're thrilled to hear that Ryan was able to provide knowledgeable guidance and help improve your coverage. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you ever have any questions or need further assistance, please don't hesitate to reach out! ~Charlotte Weaver"
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Carmen Ayala

April 7, 2026

5  out of  5
rating by Carmen Ayala
"Kaleigh was super helpful and kind, she made the experience so smooth shes fast to reply & helpful with any questions i had, 100% recommend her/state farm for any insurance needs:)"
We responded:
"Hi Carmen, Thank you for sharing your positive experience with Kaleigh! We're delighted to hear that she provided excellent assistance and made your experience smooth and fast. We're glad that her communication skills were effective in ensuring a great interaction. Your recommendation means a lot to us, and we greatly appreciate your trust in Kaleigh for your insurance needs. We'll make sure to pass along your kind words to her. If there's anything else we can do for you in the future, please feel free to reach out. We value your business and look forward to serving you again. ~ Charlotte Weaver"
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Max Owens

April 2, 2026

5  out of  5
rating by Max Owens
"Great Experience and customer service. Ms White did a awesome job answering any questions or concerns."
We responded:
"Hi Max! Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Kisha was able to assist you so well. We appreciate your feedback and look forward to serving you again! ~Charlotte Weaver"
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Jackie Meyer

April 2, 2026

5  out of  5
rating by Jackie Meyer
"Kaleigh did a great job breaking down my current policy and telling me what I have covered and what additional coverage I can add. She made everything clear and is very nice and responsive to questions"
We responded:
"Hi Jackie! Thank you so much for your thoughtful review! We're glad to hear that Kaleigh was able to clearly explain your current policy and coverage options, and that she was responsive to your questions. We appreciate your feedback and are here to help anytime you need! ~Charlotte Weaver"
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Jim Lebo

April 1, 2026

5  out of  5
rating by Jim Lebo
"Kaleigh did a great job of explaining everything and no pressure to add unneeded extras."
We responded:
"Hi Jim! Thank you for your kind words! We're thrilled to hear that Kaleigh provided clear explanations and made you feel comfortable without any pressure. We appreciate your feedback and look forward to assisting you again! ~Charlotte Weaver"
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Dennis Grabowski

March 30, 2026

5  out of  5
rating by Dennis Grabowski
"Kaleigh recently helped me fine tune and right size my home insurance to more accurately align coverage with policy cost. I appreciate her professional approach, attention to detail and responsiveness. Thank you Kaleigh."
We responded:
"Hi Dennis! Thank you so much for your kind words! We're thrilled to hear that Kaleigh was able to help you fine tune your home insurance coverage to better fit your needs and budget. We truly appreciate your recognition of her professionalism, attention to detail, and responsiveness. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again! ~Charlotte Weaver"
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John McInroy

March 27, 2026

5  out of  5
rating by John McInroy
"Had a great review with Kisha today, and I'm glad your office does the periodic reviews we made some changes to ALL of our policies. We added more coverage where we felt t was needed and cut some corners (deductibles) where we felt like we could better balance cost/savings. We still have a minor decision to make over the next few days, but I feel like our coverage is right about where we need to be. Kisha did an excellent job of thoroughly explaining the details of our policies and used examples from her personal life to iron-out key points. She added a mix of humor and intellect that made today's visit feel more like sitting down with a friend and less like a business meeting. Thanks for being there for us!"
We responded:
"Hi John! Thank you for your thoughtful review! We're so glad to hear that Kisha made your policy review informative, personalized, and even enjoyable. It’s great that you were able to tailor your coverage to fit your needs and budget. We appreciate your trust in us and look forward to supporting you with any decisions ahead. Thanks again for choosing our agency! ~Charlotte Weaver"
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Aparna Raut

March 27, 2026

5  out of  5
rating by Aparna Raut
"Kisha was so amazing helping me find right solution for both my home and car insurance. She explained me in details, worked with me through the entire journey. She had been very responsive and patient providing me the details in the most transparent way. Thank you Kisha for the great experience."
We responded:
"Hi Aparna! Thank you for sharing your wonderful experience! We're delighted to hear that Kisha was able to guide you through finding the right solutions for your home and car insurance with such care and transparency. We’ll be sure to pass along your kind words to her. Thanks again for choosing us! ~Charlotte Weaver"
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Monica Desmarais

March 26, 2026

5  out of  5
rating by Monica Desmarais
"Kaleigh Hellman was so wonderful to work with. Very attentive and got just what I needed in less than a day! Great Agency!"
We responded:
"Hi Monica! Thank you so much for your kind words! We're thrilled to hear that Kaleigh provided you with attentive and efficient service. We appreciate your support and look forward to working with you again! ~Charlotte Weaver"
Profile photo of Steven Shen

Steven Shen

March 24, 2026

5  out of  5
rating by Steven Shen
"She is highly disciplined, experienced, and professional insurance manager, her staffs always provided satisfied professional and kind services every time! Ryan was best agent so far among several agents from different insurance companies."
We responded:
"Hi Steven! Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with Ryan and our team. Providing professional, disciplined, and friendly service is our top priority, and your satisfaction means a lot to us. We look forward to continuing to assist you with all your insurance needs! ~Charlotte Weaver"
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Tammie Leitz

March 23, 2026

5  out of  5
rating by Tammie Leitz
"I’ve never been asked by my previous insurance companies to participate in an annual review of my insurance. I’m glad Kisha White took the time to walk me through my current coverage and explain in detail what it all meant. Going that step further to make sure I was happy with everything is one of the reason I chose State Farm."
We responded:
"Hi Tammy! Thank you so much for your kind words! We're thrilled to hear that Kisha took the time to thoroughly review your coverage and ensure you felt confident and informed. At State Farm, we believe in personalized service and making sure our customers feel valued every step of the way. We're grateful you chose us and look forward to continuing to support your insurance needs! ~Charlotte Weaver"
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vaneet chathey

March 21, 2026

2  out of  5
rating by vaneet chathey
"I’m very disappointed with my experience with Allstate Home Insurance. During the initial call, I was told that the new policy would be quite similar to my existing coverage but offered at a lower premium. Based on that understanding, I agreed to proceed. However, it was not clearly disclosed that the deductible structure was significantly different. My previous policy had a straightforward $1,000 deductible, whereas the new policy carries a 2% deductible based on the dwelling cost, which is substantially higher and exposes me to much greater out-of-pocket expenses in the event of a claim. This critical difference should have been clearly explained upfront. The lack of transparency during the sales process feels misleading and has caused considerable frustration. I would not have made the switch had this been properly communicated. I strongly recommend improving disclosure practices so customers can make fully informed decisions."
We responded:
"Hi Vaneet! Thank you for sharing your concerns. We are State Farm, and we take transparency and customer satisfaction very seriously. Please know that all quotes were emailed to you prior to purchase for your review. In addition to sending these quotes, it is our standard office practice to verbally review and explain the details of the quotes, including important differences such as deductibles. Additionally, as part of our commitment to clear communication, we conduct an onboarding appointment after purchase where we review all coverages again to ensure you fully understand your policies. We regret any frustration or confusion this may have caused and appreciate your feedback, as it helps us improve how we communicate important policy information to ensure our customers can make fully informed decisions. If you would like to discuss further, please call me at 919-544-4444. ~Charlotte Weaver"
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Bharat Kumar Balivada

March 18, 2026

5  out of  5
rating by Bharat Kumar Balivada
"I really appreciate all the help from Kisha White with setting up my new auto and home insurance policies. She made the process very smooth, from adjusting the quotes for my new build to helping me navigate the home monitoring discount. Thank you for being so proactive and helpful throughout the entire experience."
We responded:
"Hi Bharat! Thank you so much for your kind words! We're thrilled to hear that Kisha White provided you with excellent service and made setting up your new auto and home insurance policies a smooth experience. We’ll be sure to pass along your appreciation to her. If you ever need any further assistance, please don’t hesitate to reach out! ~Charlotte Weaver"
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Kevin Lynk

March 17, 2026

5  out of  5
rating by Kevin Lynk
"I've been with State Farm for over 15 years. We've always been treated with respect and honesty. There's an employee by the name of Kaleigh, who is a diamond in the rough. She gives me personal care. Quick and easy answers to my questions and concerns. She also has i text line for when I can't really talk. Even though I've been introduced to cheaper rates, you can't get the same customer service as I get from Kaleigh. As long as she's there, I'm there."
We responded:
"Hi Kevin! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Charlotte Weaver"
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Rubenson Jolicoeur

March 13, 2026

5  out of  5
rating by Rubenson Jolicoeur
"I had a great experience working with Kisha. She is incredibly helpful, kind, and patient, and she takes the time to make sure everything is clearly explained. Kisha stays on top of things and always gets the job done. I highly recommend her to anyone looking for a reliable and supportive insurance agent."
We responded:
"Hi Rubenson! Thank you so much for your thoughtful review! We're delighted to hear that Kisha provided you with helpful, patient, and clear support throughout your experience. Your recommendation means a lot to us, and we’re proud to have Kisha on our team. Please feel free to reach out anytime—you’re always in good hands! ~Charlotte Weaver"
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Andrew Hryshchenko

March 13, 2026

5  out of  5
rating by Andrew Hryshchenko
"Working with Ryan was a very pleasant experience. He reached out to me a while back, made an offer, but I couldn’t switch to their insurance at that point. He remembered to follow up when I said I’d be able to accept it and gave me an even better quote then. I’m happy with the rate and the terms we got, and I like how Ryan and their team are always quick to respond and help. Thank you!"
We responded:
"Hi Andrew! Thank you for your wonderful review! We're glad Ryan was able to follow up at the right time and offer you a better quote. It’s great to know you’re happy with the rate, terms, and our team’s responsiveness. We appreciate your trust and look forward to continuing to support you! ~Charlotte Weaver"
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Tanya N. Gordon

March 10, 2026

5  out of  5
rating by Tanya N. Gordon
"Kisha White has been exceptional in helping me select the right policies for my family. Thank you for your dedication and Attentiveness Great job!"
We responded:
"Hi Tanya! Thank you so much for your kind words! We're thrilled to hear that Kisha White provided exceptional service and helped you find the right policies for your family. We appreciate your trust and support! If you ever need anything else, feel free to reach out. Great job indeed, Kisha! ~Charlotte Weaver"
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Serena Jeter

March 9, 2026

5  out of  5
rating by Serena Jeter
"Mr. Ryan Weaver was very professional and shared with me a lot of unaware comprehensive perks and insurance coverage discounts. I really appreciate all of the information in today’s meeting."
We responded:
"Hi Serena! Thank you for your thoughtful feedback! We're glad to hear that Ryan provided you with valuable information about comprehensive perks and insurance discounts. It's great to know that the meeting was informative and helpful. We appreciate your trust and are here to assist you anytime! ~Charlotte Weaver"